1. Introduction

Forever Herbs values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website.

2. Information We Collect

We may collect the following categories of information:

  • Personal identification details (name, email address, phone number)

  • Shipping and billing addresses

  • Payment and transaction details

  • Account credentials

  • Technical data such as IP address, browser type, and device information

3. How We Use Your Information

Your personal data may be used to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates and service notifications

  • Improve website performance and user experience

  • Send promotional content where consent has been provided

  • Comply with legal and regulatory obligations

4. Cookies & Tracking Technologies

Forever Herbs uses cookies and similar technologies to enhance website functionality, analyze traffic, and personalize user experience. You may manage or disable cookies through your browser settings.

5. Data Protection & Security Measures

We employ reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Sharing & Disclosure of Information

We do not sell or rent personal information. Data may be shared with trusted third-party service providers (payment processors, shipping partners) strictly for operational purposes.

7. User Rights & Choices

You have the right to:

  • Access and review your personal information

  • Request corrections or updates

  • Withdraw consent for marketing communications

  • Request deletion of your data, subject to legal requirements

8. Third-Party Services

Our website may integrate third-party services such as analytics tools or payment gateways. Their privacy practices are governed by their respective policies.

9. Children’s Privacy

Forever Herbs does not knowingly collect or solicit personal data from individuals under the age of 13.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date.

12. Contact Information

For questions regarding these Terms & Conditions or Privacy Policy, please contact us through the official communication channels listed on our website.